TECHNICAL SUPPORT

For direct technical support, please get in touch with
one of our event managers:


t. 0131 668 2020

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If you are experiencing problems using DelegateManager or have found a recurring bug, please help us fix the problem by describing the issue below:








Please describe the problem you are having, including any error codes that appear on the screen if applicable :
Frequently Asked Questions
Have a look through our list of frequently asked questions to see if there is an answer to any problems you may have whilst using the DelegateManager service.

How do I register for an event?
Please review the invite email that you were sent. Your invite should include a username and password. Your invite email will also include a link to the DelegateManager microsite for your event. Use your username and password on the log-in page to get access to your event details.

How do I update my details?
Please view video tutorial two, (above), to find out how easy it is to update your event details.

I have self-registered for an event but have not received a confirmation email...
After completing the self-registration form to get access to your event details, please enter the username and password that you selected on the self-registration form on the log-in page to access your event details.

Why does it say I am ‘logged-out’
The DelegateManager system keeps you logged in for 15 minutes. After this preiod elapses you may find that you are automatically logged out. Please use you username and password from your invite email to log back in.
 

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